Terms & Conditions

1. Introduction

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Welcome to PUREPEP. By accessing or purchasing from our website, you agree to be bound by these Terms and Conditions.

If you do not agree, please do not use our website.

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2. Products & Intended Use

• All products sold on this website are intended for general wellness, health support, or research purposes only.
   

• Products are not intended to diagnose, treat, cure, or prevent any disease.
   

• Information provided is for educational purposes only and does not replace medical advice.
   

3. Eligibility

By using this site, you confirm that:

• You are 18 years or older
   

• You are legally capable of entering into a binding contract
   

4. Orders & Payment

• All orders are subject to availability and acceptance
   

• We reserve the right to refuse or cancel any order
   

• Prices are listed in ZAR and may change without notice
   

• Payment must be made in full before dispatch
   

5. Shipping & Delivery

• We aim to process orders within 3 busines days
   

• Delivery times are estimates and may vary
   

• We are not responsible for delays caused by:
   

  • Couriers
     

  • Customs/regulatory authorities
     

  • Incorrect shipping information
     

6. Returns & Refunds

• Returns are accepted within 30 days of delivery
   

• Products must be:
   

  • Unopened
     

  • In original packaging
     

We do not accept returns for:

• Opened supplements
   

• Temperature-sensitive or sterile items
   

• Clearance or final sale products
   

Refunds are processed after inspection.

7. Health Disclaimer

• Our products should not be used:
   

  • During pregnancy or breastfeeding (unless approved by a doctor)
     

  • By individuals with medical conditions without medical supervision
     

• You assume full responsibility for:
   

  • Proper usage
     

  • Dosage decisions
     

  • Any effects experienced
     

8. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for any:
   

  • Indirect or consequential damages
     

  • Health outcomes related to product use
     

Your use of products is at your own risk.

9. Intellectual Property

All content on this website (text, branding, images, product names) is the property of PUREPEP and may not be used without permission.

10. Regulatory Compliance

• Customers are responsible for ensuring products are compliant with their local laws
   

• We do not guarantee approval by regulatory bodies such as:
   

  • SAHPRA
     

  • FDA
     

  • EMA
     

11. Amendments

We may update these Terms at any time. Continued use of the website constitutes acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of South Africa.